Privacy Policy
Effective Date: 3rd August 2025
www.kernowprojects.co.uk (the “Website”) is operated by Kernow Projects (“we,” “our,” or “us”). This policy outlines how we collect, use, disclose, and protect your personal data in accordance with the UK GDPR and Data Protection Act 2018.
1. Information We Collect
We may collect the following types of data:
a. Personal Information
Full name
Email address
Telephone number
Any other details provided via contact forms or direct correspondence
b. Technical/Usage Data
IP address
Browser type and version
Device type
Pages visited and duration
Referral source
c. Cookies and Tracking Technologies
See our Cookies Policy below for more details.
2. How We Use Your Information
Your data may be used to:
Respond to enquiries or service requests
Improve and personalise your experience
Monitor site performance and analytics
Comply with legal obligations
We do not sell, rent, or trade your personal information.
3. Legal Basis for Processing
We process your data under the following legal bases:
Consent
Contractual necessity
Legal obligation
Legitimate interest
4. Data Retention
We only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including legal, regulatory, and reporting requirements.
5. Your Rights (UK GDPR)
You have the right to:
Access and obtain a copy of your personal data
Request correction or erasure
Object to processing
Restrict processing
Request data portability
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, contact us at: harriet@kernowprojects.co.uk
6. Data Security
We implement appropriate technical and organisational safeguards to protect your information. However, data transmission over the internet can never be 100% secure.
7. Third-Party Services
We may use third-party services (e.g., Google Analytics, hosting providers, or email services). These providers have their own privacy policies and may collect data through our site.
8. External Links
This website may contain links to other websites. We are not responsible for the privacy practices of these third-party sites.
9. Cookies Policy
Cookies are small text files stored on your device to improve site functionality and user experience.
a. Types of Cookies We Use:
Essential Cookies – Required for basic functionality
Analytics Cookies – To understand site usage (e.g., Google Analytics)
Performance Cookies – To enhance performance and usability
b. Managing Cookies
You can accept or reject cookies through:
The cookie banner
Your browser settings
Disabling cookies may affect website performance.
c. Third-Party Cookies
These may be used by services like Google Analytics. You can opt out here:
https://tools.google.com/dlpage/gaoptout
10. AI Usage Policy
We may use Artificial Intelligence (AI) technologies to:
Assist with content generation (e.g., blog articles or descriptions)
Automate responses via chat or email (e.g., auto-reply)
Analyse anonymised data for insights
a. Human Oversight
All AI-generated outputs are reviewed by a human before publication or response where appropriate.
b. No Automated Decision-Making
We do not use AI for any automated decision-making that affects your legal rights or significant matters without human review.
c. Data & Privacy
AI systems are used in line with data minimisation and UK GDPR principles. We do not train AI models using your personal data.
11. Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted to this page with a revised “Effective Date”.
12. Contact Us
If you have questions or wish to exercise your data rights, please contact:
Kernow Projects
📧 Email: harriet@kernowprojects.co.uk
🌐 Website: www.kernowprojects.co.uk