Your business, running the way it should.
Running your own business should feel exciting not like you're drowning in admin, launching things without a clear plan, and doing everything yourself at 10pm.
I'm Harriet. I work alongside small business owners as a business support and strategy partner — helping you figure out what to focus on, building the systems to support it, and making sure it actually gets done.
ABOUT ME
Before going out on my own, I spent years in corporate working with global brands like Dell and Lenovo. I managed complex delivery schedules for training programmes, led teams through video and virtual reality projects, and redesigned processes that saved real time and money. That taught me how to think strategically, spot problems before they become crises, and build solutions that last.
I also ran the social media and communications for TEDxPorthtowan Women, a landmark event for Cornwall celebrating women's voices. I handled everything from content creation and scheduling to community engagement, media outreach, and even went on local radio to help spread the word. I built momentum in the lead-up to the event and kept the messaging consistent across every channel. The result? The event sold out six weeks before the door opened.
Now I take that same mix of strategic thinking and hands-on doing to business owners who are brilliant at what they do but drowning in the details.
I show up as a partner, not just support. Organised, empathetic, and always solution-focused. I'm the person who takes the chaos off your plate so you can get back to the work you actually love.
Available Services
Admin
- Email & Diary Management – Keep your inbox and calendar organised so nothing is missed.
- Scheduling – Plan meetings, appointments, and deadlines with ease and no clashes.
- File Organisation – Create tidy, easy-to-navigate folders and systems so you can find what you need fast.
- Client Onboarding – Smooth, professional setup for new clients from first contact to signed contract.
- Customer Support – Friendly, timely responses to keep your clients and customers happy.
- Invoicing & Payment Chasing – Send invoices, track payments, and follow up so your cash flow stays healthy.
- Recruitment Admin – Handle job ads, applications, and interview scheduling efficiently.
- Travel Arrangements – Book flights, accommodation, and plan itineraries for hassle-free trips.
- Event Coordination – Manage logistics, bookings, and communication for smooth-running events.
Project Management
- Planning Your Project – Map out goals, timelines, and deliverables so everyone starts on the same page.
- Task Management & Scheduling – Keep projects moving with organised task lists and realistic deadlines.
- Process Creation – Build simple, repeatable systems that make work smoother and more consistent.
- Budget Tracking – Monitor spend and stay within budget with clear, up-to-date tracking.
- Team Coordination & Status Updates – Keep everyone informed and aligned with regular check-ins and progress notes.
- Tool Setup – Choose and configure the right tools for communication, collaboration, and task tracking.
- Progress Reporting – Share clear, easy-to-digest updates so you always know where things stand.
- Client & Supplier Communication – Manage updates, feedback, and follow-ups to keep relationships running smoothly.
- Post-Project Wrap-Up – Close projects cleanly with reviews, documentation, and lessons learned.
Social Media Support
- Social Media Creation – Graphic creation using Canva, editing reels
- Content Scheduling – Plan and post content consistently so your platforms stay active and on-brand.
- Responding to DMs & Comments – Keep your audience engaged with timely, friendly replies.
- Removing / Blocking Trolls – Protect your online space by handling unwanted or negative interactions swiftly.
- Community Engagement – Build genuine connections by starting conversations and keeping your audience involved.
- Support Across Facebook / LinkedIn / Instagram – Manage activity across your key platforms for a consistent, professional presence.